Return & Refund Policy

Last updated: July 27, 2026

1. Digital products

ESL Nearby offers digital subscriptions and in-app purchases. Because these give immediate access to digital content, they are generally non-returnable once used — but we always want you to be happy, so please read below.

2. Subscription refunds

If you were charged in error, charged after cancelling, or are unhappy within 14 days of a new subscription, contact us and we’ll review your request for a full or prorated refund.

3. Purchases through app stores

If you subscribed through the Apple App Store or Google Play, refunds are handled by those stores under their policies. We’re happy to help guide you through the process.

4. Cancellations

You can cancel your subscription at any time. You’ll keep access until the end of your current billing period, and you won’t be charged again after that.

5. How to request a refund

Email us or use our contact page with your account email and the reason for your request. We aim to respond within a few business days.